Is it just me or when you get older it becomes increasingly harder to buy presents for friends and family? Everyone seems to have what they need or want so its difficult to find the perfect present. When I was browsing the tinterweb I came across I Heart Unique. They sell a selection of novelty gifts such as works of art in frames, hanging decorations and money boxes, the best part is everything can be personalised! When I saw the money box I thought it was super cute and instantly knew it would be the perfect gift for my friends house warming. She’d finally got a mortgage and moved into her 1st forever home.
I was nervous my parcel wouldn’t arrive on time so I messaged I Heart Unique on their Facebook Page, they informed me that my order was dispatched. When my order didn’t arrive shorty after, I contacted the company through FB messenger. It turns out they confused me with another Kim and my order wasn’t on its way! I started to panic as this was a gift. Since there was a mix up they posted my order next day delivery so I would receive it on time which was very generous of them.
The frame arrived on time, I was extremely pleased with the product and was excited to give it to my friend. When I looked closer I realised that one of the letters wasn’t as smoothly applied as the others and had a rough edge, I contacted I Heart Unique and they were nothing but apologetic and helpful. They provided me with two options, to await a new acrylic sheet with the letters reapplied or accept a partial refund.
The customer service I’ve received from I Heart Unique has gone above and beyond, everything was managed promptly and in a friendly manner. I have already recommended this amazing company to so many others due to the excellent customer service they’ve provided.
Why not head over to I Heart Unique to have a cheeky look at what they have to offer, perhaps purchase a gift for someone special or even a little something for yourself. I’m really tempted to purchase a money box for myself <3